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Customer reviews of Old Mill Lane Garage

At Old Mill Lane Garage we pride ourselves on the great service we provide to all of our customers. We understand that buying a van or car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Old Mill Lane Garage

Old Mill Lane Garage

Based on 39 customer reviews

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  • 5

    Excellent customer service

    By Ian H on 03 August 2018 | Purchase not verified

    We bought a Ford Tourneo 8 seater vehicle from Old Mil Lane Garage a few months ago, and are delighted with it. From initial phone call to visiting the showroom, customer care was excellent. Jon was friendly, down to earth and professional. Having not owned a large vehicle before, Jon gave us some brilliant and very practical advice to consider when buying a 8 seater and had a "no pressure" selling approach which was rather refreshing. Unfortunately, after purchase we discovered a problem with the air conditioning unit, and without hesitation Jon got his garage to look into the problem and even paid towards the overall repair costs at a garage closer to our home to save us a long commute. We purchased the vehicle at a competitive price and found Jon to be a top guy with great customer service. Would definitely recommend Old Mill Lane Garage and Jon to anyone, and would buy from him again.

  • 5

    First Class Service from start to finish.

    By Susan V on 28 June 2018 | Purchase not verified

    I purchased my beautiful car at the weekend. Everything was dealt with in a consistent professional manner in a friendly environment. The whole process ran smoothly from start to finish and in a superb time frame. Highly recommended for excellent, quality service, and peace of mind.

  • 5

    Perfect service

    By Gareth H on 07 February 2018 | Purchase not verified

    Massive thank you jono for great service and a amazing experience,with purchasing my new Range Rover.

  • 5

    Very good service

    By Bob B on 24 November 2017 | Purchase not verified

    Really very happy with Jon’s service and professionalism. To part exchange my car for one which I’d never seen, being 240 miles away, was a bit risky but the Discovery was as immaculate as Jon said it was and I could not have asked for a better service from him. Would definitely recommend.

  • 5

    Great company to do business with!

    By Phylida A on 26 October 2017 | Purchase not verified

    Great company to do business with! I bought a van from this garage & after a couple of months there were problems with the injectors. The owner was absolutely true to his word & sorted it. He collected the van, got it repaired & offered me a replacement van whilst the work was carried out. It's a cracking van & I wouldn't hesitate to go back when I need another vehicle.

  • 5

    Excellent from start to finish

    By Chris S on 09 September 2017 | Purchase not verified

    Excellent service from start to finish. Having to travel up north from surrey meant that I needed to be able to trust the dealer. They didn't let me down, the car was described to perfection, even down to the smallest pin sized paint chip. The car was exactly what I was looking for and it was refreshing to deal with a true enthusiast. I wouldn't think twice about buying another car from old mill lane garage.

  • 5

    Fantastic from start to finish!

    By Tracy D on 06 July 2017 | Purchase not verified

    Fantastic from start to finish, definitely recommend buying from this garage. Living on the south coast made the purchase particularly difficult but dealing with Jon gave me confidence from the start, fair, trustworthy, & honest a rare find in todays world

  • 5

    Very easy to deal with and no pressure

    By Rob W on 07 June 2017 | Purchase not verified

    Straight forward no hassle transaction. Jon dealt with me with courtesy and politeness. Very easy to deal with and no pressure sales. Cheers pal. Recommended trader

  • 5

    5* service

    By Matthew R on 30 November 2016 | Purchase not verified

    We went to Old Mill Lane Garage with the need to purchase and take away a crew cab tipper within a couple of days maximum so we wouldn't let down our customers. We were met by Jon who I have to say simply couldn't do enough for us. He arranged for us to see a vehicle and then added a cage so that we would have a vehicle we could use. The whole sales experience from start to finish was second to none. No pressure sales, professional attitide and Jon went above and beyond to get us excatly what was required. Vehicle was availabe when promised. If we ever need a vehicle in the future, whether commercial or domestic Jon at Old Mill Lane Garage will be our first point of call. 5* service all round.

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